Live Chat Representative Job at TEC Accutite, United States

Wk5Bb0NMekc1eVZIOUIrbTdhVGhTVlBmaUE9PQ==
  • TEC Accutite
  • United States

Job Description

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.

We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience

Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software

Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment

Job Tags

For contractors, Remote work

Similar Jobs

Doral Medical and Multi Specialty Facility LLC

Patient Care Technician PCT Dialysis Technician Brooklyn NY Job at Doral Medical and Multi Specialty Facility LLC

 ...Doral Health & Wellnessis hiring a dedicatedPatient Care Technician (PCT)to join our growing dialysis team in Brooklyn, NY. As aPCT technicianin our unit, youll play a vital role in supporting patients with kidney disease by delivering safe, hands-on care under the... 

Atrium Hospitality

Event Server Job at Atrium Hospitality

 ...difference through Atrium's community service and volunteer programs. Job Description What You Will Do: Set up and break down event spaces per Banquet Event Orders, including linens, settings, and A/V equipment. Serve food and beverages with a focus on timing,... 

GrabJobs

Norwegian Speaking Jobs In Bulgaria - Paid Relocation - Euro Per Month Job at GrabJobs

 ...Professionals to join our team in Bulgaria. This position includes paid relocation and offers a competitive salary of 1900 Euro per month. We...  ...offerings to effectively support customers.Participate in training sessions to improve product knowledge and service skills.... 

Gecko Hospitality VA/DC

Executive Chef - Premium casual concept Job at Gecko Hospitality VA/DC

 ...operations, develop the culinary team, and deliver uncompromising food quality. Responsibilities Lead, mentor, and train a high-...  ...offices driven to meet the needs of the hospitality industry. From fast food to fine dining and grocery stores to senior living, Gecko... 

Cocoa Ford

License & Title Clerk Job at Cocoa Ford

 ...Job Title The License & Title Clerk is responsible for processing vehicle license and title transactions and ensuring all documentation is completed accurately and in compliance with state regulations. Key Responsibilities Processing license and title paperwork...