Job Description

Traffic Manager

The Traffic Manager is responsible for the accurate, timely, and efficient trafficking of creative assets across a highly complex, large-scale, multi-channel account portfolio. This role plays a critical function in ensuring media buys are fulfilled correctly and on schedule across traditional and digital channels, while serving as a strong collaborator with Account Management, Media, Production, and external partners.

The ideal candidate brings deep hands-on traffic management experience, strong operational rigor, and excellent communication skills. This role may include light project management support, particularly in coordinating timelines, approvals, and cross-functional handoffs, but the primary focus is traffic execution and oversight

Responsibilities

• Lead end-to-end trafficking of creative assets for a highly complex, multi-channel account, ensuring accuracy, compliance, and on-time delivery
• Traffic assets across traditional and digital channels, including but not limited to:
  • Broadcast
  • Digital & Programmatic
  • Paid Search
  • Paid Social
  • YouTube / Online Video
  • OOH, Print, and Site Direct
• Partner closely with Account Management and Media teams to obtain and clarify direction related to markets, messaging, assets, run dates, and specifications
• Generate and manage Creative IDs, file naming conventions, and asset tracking to support reporting, dashboards, and audits
• Input and maintain accurate trafficking details within Media Insertion Orders (MIOs) and related systems
• Coordinate internal and external approvals prior to releasing traffic instructions to media partners and vendors
• Proactively identify risks, gaps, or timing issues and communicate solutions early to project teams
• Collaborate effectively across disciplines to ensure smooth handoffs and shared accountability
• Support light project management needs as required, including timeline coordination and status communication
• Ensure adherence to partner SLAs, internal processes, and quality standards
• Uphold agency values: Humanity, Diversity, Integrity, Tenacity, and Curiosity

Qualifications

• 5+ years of Traffic Management experience within an agency or media-driven environment
• Proven experience trafficking both traditional and digital media, including programmatic, search, and social
• Experience supporting large-scale, high-complexity, multi-channel accounts
• Demonstrated ability to manage multiple priorities and deadlines with exceptional attention to detail
• Strong written and verbal communication skills, with the ability to collaborate effectively across teams
• Required platform experience:
  • Smartsheet
  • Basecamp
• Strong understanding of agency workflows and cross-functional dependencies
• Comfort operating in fast-paced, deadline-driven client settings

This job description reflects the general details considered necessary to describe the principal functions of the job. It shall not be construed as a detailed description of all work requirements, nor is it intended to be an exhaustive list of responsibilities and duties necessary to perform the job. The Family of Companies is an Equal Opportunity Employer.

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