Traffic Control Manager Job at U-Haul, Surprise, AZ

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  • U-Haul
  • Surprise, AZ

Job Description

If you enjoy building a team and relationships in a fast-paced work environment where each day is different, energetic and dynamic, then consider becoming a U-Haul Traffic Control Manager. In this role, you will handle the distribution of U-Haul equipment in your assigned market that generates an average of $15 million a year in gross revenue. Traffic Managers implement strategies by analyzing data to create a distribution plan that helps meet customer demand and future migration trends by creating inventory availability. Traffic Managers support field team members, U-Haul dealerships and customers while also managing a team of Reservation Manager Agents who help customers with their reservations. You will work through various reports that support effective equipment distribution, accurate inventory reporting and reservation management.

U-Haul Offers

  • Full medical coverage, if eligible
  • Prescription plans, if eligible
  • Dental and vision plans
  • Registered Dietitian Program, if eligible
  • Gym Reimbursement Program
  • Weight Watchers, if eligible
  • Virtual doctor visits
  • Career stability
  • Opportunities for advancement
  • Valuable on-the-job training
  • Tuition Reimbursement Program
  • Free online courses for personal and professional development at U-Haul University
  • Business-travel insurance
  • You Matter Employee Assistance Program
  • Paid holidays, vacation and sick days, if eligible
  • Employee Stock Ownership Plan (ESOP)
  • 401(k) savings plan
  • Life insurance
  • Critical illness/group accident coverage
  • 24-hour physician available for kids
  • MetLaw Legal Program
  • MetLife auto and home insurance
  • Mindset App Program
  • Discounts on cell phone plans, hotels and more
  • LifeLock identity theft protection
  • Savvy consumer-wellness programs - from health-care tips to financial wellness
  • Dave Ramsey’s SmartDollar Program
  • U-Haul Federal Credit Union membership

Traffic Control Manager Responsibilities

  • Help provide certainty to customers, field team members and U-Haul dealerships through reservation management and the distribution of U-Haul trucks, trailers, towing and U-Box portable storage.
  • Coordinate the placement of reservations and equipment based on customer demand and equipment productivity.
  • Analyze data and formulate strategies that help balance equipment within your market.
  • Work with rate analysts at U-Haul corporate offices and other traffic control managers on balancing inventory to help increase gross revenue managing equipment pricing that will maximize the servicing of more customers
  • Hire, mentor and lead a team of reservation managers that support your markets' distribution strategy while providing outstanding customer service and problem-solving abilities to customers U-Haul dealerships and field team members.

Skills And Qualifications

  • High school diploma or equivalent
  • Management and team-building experience (2 years minimum)
  • Customer service-oriented with an analytical mind
  • Excellent communication, listener, interpersonal, leadership, coaching and conflict-resolution skills
  • Proficiency in office etiquette that helps support and maintain regional Traffic Department standards

Job Tags

Work at office

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