Job Description

The Office Administrator  is responsible for supporting the daily administrative, operational, and facility-related needs of the office. This position plays a key role in maintaining a professional, organized, secure, and efficient workplace by coordinating front office activities, inventory and supply management, event support, travel coordination, mail and package handling, and general operational assistance. The Office Administrator is expected to exercise sound judgment, maintain confidentiality, and provide excellent internal and external customer service. 

Essential Duties and Responsibilities 

Office Administration 

• Maintain the general appearance, organization, and professionalism of the office environment. 
• Answer incoming calls, welcome visitors and vendors, and direct or escort them appropriately. 
• Prepare, draft, and distribute routine business communications, including memos, emails, reports, invoices, purchase requests, non-disclosure agreements, and other correspondence. 
• Provide general administrative support to Operations, Facilities, and other departments as needed. 

Inventory and Supply Management 

• Conduct regular inventory checks and maintain appropriate stock levels of office supplies and operational materials. 
• Coordinate the ordering of office supplies, furniture, equipment, and other operational necessities. 
• Monitor office needs and proactively identify replenishment requirements to ensure business continuity. 

Operational and Facilities Support 

• Assist with the setup, deployment, and organization of office furniture and equipment. 
• Support asset management processes, including assigning, labeling, documenting, tracking, and maintaining assets in coordination with IT and Operations. 
• Manage and schedule parcel shipments and deliveries. 
• Log, sort, and distribute incoming mail and packages, and communicate with recipients as needed. 
• Escalate office, facility, or operational issues to management in a timely and appropriate manner. 

Event and Travel Coordination 

• Assist in planning and coordinating company events, client visits, holiday activities, and other office initiatives. 
• Coordinate business travel arrangements, including itinerary planning, bookings, and related logistics. 
• Helpdesk and Administrative Coordination 
• Assist with helpdesk-related administrative tasks, including triaging requests, reviewing inventory, coordinating approvals, and creating purchase requests. 

Security and Compliance Support 

• Support office security procedures and workplace compliance measures, including monitoring adherence to company policies and conducting access-related checks as required. 
• Assist in maintaining badge handover and access control protocols. 
• Help uphold policies intended to preserve a secure, compliant, and professional work environment. 

Other Duties 

• Perform additional administrative, operational, and ad hoc duties as assigned. 
• Support emergent business needs and special projects as required. 

Requirements

• High school diploma or equivalent required. 
• Minimum of 1-3 years of experience in office administration, operations support, facilities coordination, or a related role. 
• Strong organizational, time management, and multitasking skills. 
• Excellent verbal and written communication skills. 
• Proficiency in Microsoft Office Suite and standard office technology. 
• Ability to handle confidential and sensitive information with discretion. 
• Strong interpersonal skills and a professional customer-service-oriented approach. 

Preferred Qualifications 

• Experience supporting office operations in a corporate or professional services environment. 
• Experience with inventory tracking, purchasing processes, or asset management systems. 

Core Competencies 

• Organization and Attention to Detail 
• Communication Skills 
• Professionalism 
• Time Management 
• Problem-Solving 
• Adaptability 
• Collaboration 
• Confidentiality and Discretion 
• Customer Service Orientation 

Work Environment 

• This role is primarily based in an office environment. 
• Regular interaction with employees, visitors, vendors, and internal stakeholders is required. 
• The employee may be required to move throughout the office and support office-wide operational activities. 

Physical Requirements 

• Ability to sit, stand, walk, bend, and move throughout the office as needed. 
• Ability to lift, carry, or move office supplies, packages, and equipment up to a reasonable weight as required by the role. 
• Ability to use standard office equipment, including computers, phones, printers, and copiers. 

AAP/EEO Statement 

• Testronic is an equal opportunity employer and is committed to fostering an inclusive and diverse workplace. Employment decisions are made without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. 

Disclaimer 

• This job description is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. Duties, responsibilities, and activities may change at any time with or without notice based on business needs. 
• Nothing in this job description should be construed as a contract or guarantee of employment. Employment with the Company is at-will, unless otherwise provided by applicable law or a written agreement signed by an authorized representative of the Company. 

Benefits

Bonus Features (What We Can Do For You)

• Medical Plan
• Vision Plan
• Employer Paid Life Insurance
• Employee Assistance Program
• 401K w/ Matching Contribution
• Paid Company Holidays
• Paid Time Off
• Paid Parental Leave
• Testronic Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Testronic Inc. is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact USHR@testroniclabs.com.

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