Job Description

Job Description and Duties

THIS IS A BILINGUAL - SPANISH POSITION; MUST BE ABLE TO PASS A BILINGUAL - SPANISH FLUENCY EXAMINATION .

Migrant and Seasonal Farm Worker (MSFW) Outreach Worker (OW) will work with farmworkers, employers, agencies and community based organizations.  The OW will promote the programs and services the Employment Development Department (EDD) offers.  Employer field visits are conducted to educate employers on regulations and appropriate work conditions.  OW will conduct employer field visits to ensure employers are in compliance with the Department of Labor (DOL) laws and regulations.  The OW will take appropriate action to correct issues of non-compliance in addition to record complaints/concerns of the MSFW's.

OW provides customer service in offering avenues for training and/or employment referrals. The OW will work with partners to provide supportive services and resources. The OW will work with a diverse groups.  The OW will conduct CalJOBSSM registration, record services, enter case notes and assist with resume building. The OW will conduct presentations at community based organizations and participate in job and resource fairs. The OW works as a mobile office providing services within the EDD umbrella such as Disability, Unemployment Insurance and Paid Family Leave. The OW will log detailed monthly reports, and at the end of each month.  Provide a detailed report of the services provided and related contacts made.

This is a bilingual Spanish position and you must be able to read, write and speak Spanish.

This position may be eligible for a hybrid work schedule. The amount of telework is at the discretion of the Department and is subject to change as business needs arise.

EDD employees will be required to report to their headquarters office on their assigned in-office days.  Travel expenses to and from the assigned headquarters are the responsibility of the employee.

All telework schedules are subject to change and may be reevaluated at any time. Specific telework arrangements may be discussed in more detail with the respective hiring manager. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the EDD’s policies.

Travel may be required with this position.

Position exists at 606 Healdsburg Ave.Santa Rosa, CA 95401  ARU 129

If you have questions about the actual position, please contact the “Hiring Unit Contact” listed below under Contact Information.

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click  here to visit the California Department of Human Resources (CalHR) website.

You will find additional information about the job in the .

Working Conditions

Visa Sponsorship

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

In state travel - May be required to travel for training or to work at other Workforce Services locations.

Special Requirements

• The position(s) require(s) fluency in the Spanish language. If the State of California does not have a current record documenting your fluency in this language, you will be required to successfully pass an approved language fluency test prior to being hired.

It is strongly encouraged to apply through your CalCareer Account at  .

Please only submit ONE application.  Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions’ section below and ensure the following:

• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.
• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.
• Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678.  This page is for examination use only.
• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Examination/Assessment

To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.

Click the examination link below for more information and to take the exam:

Employment Program Representative Bulletin

For more information about the State hiring process,  click here . To watch tutorials on how to apply for a State job,  click here .

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Strong interpersonal skills and experience working in a team environment.
• Desire to help people.
• Ability to use tact and good judgment while communicating and working with customers, co-workers, management, and other government agency representatives.
• Experience with making oral presentations to a variety of audiences.
• Experience working in a fast-paced and changing environment.
• Experience in developing statistical data and evaluating results.
• Ability to identify a problem and evaluate alternatives in order to make a recommendation or decision.
• Ability to plan, organize, and adapt to changing assignments and priorities, and to work effectively under pressure to meet deadlines.
• Ability to use Microsoft Word, PowerPoint and Excel or similar software programs
• Knowledge of Migrant or Seasonal Farm workers (MSFW) and farm worker rights.
• Possession of a California Driver's License

Benefits

Benefit information can be found on the CalHR website, , and the CalPERS website, .

Statement of Qualifications Requirements

A  Statement of Qualifications (SOQ) is Required . The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing.  The SOQ is not a resume or cover letter. Resumes and/or Cover Letters  DO NOT take the place of the SOQ. Applications received without an SOQ or an SOQ submitted without following instructions may not receive further consideration and may be excluded from the hiring process.

To be considered for the position, applicants must submit an SOQ along with their application. The SOQ is a narrative discussion of how your education, training, experience, and skills qualifies you for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. SOQs must have both first and last name and be no more than two (2) pages in length. The SOQ must specifically address the following questions in the order listed below. Each response must be numbered to clearly indicate which question you are responding to.

SOQ QUESTIONS:

1. Provide examples or experiences that demonstrate your ability to work independently and how you kept management informed.

2. Describe your ideas about how to best network within the community of monolingual Spanish speakers. Include any experience you have with involvement in the Spanish-speaking community.

3. This Outreach position requires a high degree of detail oriented reporting. How do you keep organized and prioritize multiple assignments while ensuring that all deadlines are met?

Please contact the hiring manager if you have any questions or would like further clarification on these requirements.

Write your responses carefully. Initial evaluation of each applicant will be based on the content of the answers and written communication skills demonstrated on their submitted SOQ.

Resumes do not take the place of the Statement of Qualifications. Applicants who fail to follow these requirements or who do not provide responses to the specific questions in the order listed may be disqualified from the selection process.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - A Statement of Qualifications (SOQ) is Required.  Please see “Statement of Qualifications Requirements” section for more information about the SOQ.

Job Tags

Permanent employment, Full time, Work at office, Remote work

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