Job Description

Dunkin QSR Manager

Dan's Management Co. has been a franchisee of Dunkin since 1974 with locations throughout Rhode Island and Connecticut. We have a reputation for outstanding leadership and expertise. Dan's Management Co. is a leader in the industry and committed to People First, Personnel Development, Integrity, and Guest Satisfaction. Dan's Management Company is one of the top 100 largest employers in Rhode Island, with over 1000 employees. Four decades later we are still positioned for more growth. Dan's Management is always looking for great talent!

What You'll Do:

• Lead the Rush: Manage, coach, and inspire a team of 15+ in a fast-paced environment, ensuring top-tier speed and service during peak morning hours.
• Quality Control: Maintain high standards of food safety, cleanliness, and beverage quality.
• Drive Results: Use your experience in inventory management, labor scheduling, and P&L to drive profitability.
• Build Relationships: Cultivate a positive, welcoming atmosphere for both staff and guests.

Essential Job Functions:

• Maintain a healthy, safe and secure environment by following and enforcing food safety, safety and sanitation guidelines and comply with all applicable State and Federal laws.
• Responsible for recruiting, hiring, onboarding, staffing and the development of employees through training and mentoring.
• Maximize profitability and hit sales goals by controlling food, beverage and labor costs.
• Execute all in-restaurant marketing promotions and new product roll-outs in a timely manner.
• Follow and maintain quality and guest service standards including drive-through times.
• Ensure guest satisfaction by providing superior customer service and prompt problem resolution to guest complaints.
• Manage inventory and order food and beverages, equipment and supplies as needed.

Minimum Qualifications/Requirements:

• Must have valid driver's license and reliable transportation.
• Willing to work long hours, including weekends, evenings and holidays.
• 2+ years QSR restaurant, retail or supervisory experience is required.
• Advanced math and financial management skills
• Must be able to fluently speak and read English.
• Basic computer and writing skills.
• Proven ability to manage inventory, control labor costs, and train staff.
• Energy: A positive "can-do" attitude with strong problem-solving skills.

Dan's Management is committed to fostering a diverse and inclusive employee community. As an Equal Opportunity Employer, Dan's Management Co considers applicants for employment without regard to and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.

You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc., Dunkin' or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k) matching
• Referral program
• Paid training
• Employee discount
• Paid time off

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