Call Center Representative Job at Bath Concepts, West Des Moines, IA

YmRBcEJyakU3eUJEOGg2aTc2dmlTbEhZaUE9PQ==
  • Bath Concepts
  • West Des Moines, IA

Job Description

Call Center Representative

Company: HomeView Location: West Des Moines, IA (and surrounding areas) Job Type: Part-Time to Full-Time Pay: Base hourly + bonus opportunities Work Setup: Work from home initially, with transition to in-office

About Us

With more than 25 years in business, HomeView is one of the fastest-growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling solutions that enrich the lives of homeowners with bathrooms that are attractive, durable, and maintenance-free.

HomeView of West Des Moines is looking for a Call Center Representative to join our winning team. Join a group of professionals, earn competitive income, and make a positive impact by helping homeowners improve their homes.

General Purpose

Strong customer service skills are a must. You will contact homeowners by phone, set up qualified appointments for free consultations, input lead information, update reports, and handle inbound calls from advertisements.

Responsibilities

  • Deliver scripted pitches to homeowners
  • Adjust messaging based on customer needs
  • Handle questions and overcome objections
  • Collect and verify homeowner information (name, address, phone, etc.)
  • Schedule and confirm appointments
  • Input and manage appointment details in the system
  • Maintain accurate records of conversations and leads
  • Coordinate appointments for sales representatives
  • Conduct quality control calls
  • Answer inbound calls from marketing campaigns
  • Follow up with homeowners after initial contact
  • Update lead reports and tracking systems

Qualifications

  • Strong communication and customer service skills
  • Experience in telemarketing, sales, marketing, or call center roles preferred
  • Understanding of sales and marketing principles
  • Basic computer skills and ability to navigate CRM systems
  • Product knowledge will be provided through training

Why Join HomeView?

  • Flexible schedule (part-time to full-time opportunity)
  • Base hourly pay plus bonus incentives
  • Work-from-home flexibility (transitioning to office later)
  • Growth opportunities within a fast-growing company
  • Supportive and team-oriented environment

Apply Today

If you're motivated, energetic, and enjoy speaking with people, we'd love to hear from youapply today!

Job Tags

Hourly pay, Full time, Part time, Work at office, Flexible hours

Similar Jobs

Robert Half

Web Developer Job at Robert Half

 ...Job Description Job Description We are looking for a Web Developer to join our team in Delray Beach, Florida and help build, maintain...  ...and maintain website features using JavaScript, HTML, CSS, WordPress, and ASP.NET technologies. Create responsive page layouts... 

Epoch Games

3D Creature Artist Job at Epoch Games

3D Creature Artist Epoch Games is a volunteer-based, all-online, global game development team. We have no centrally-located headquarters...  ...sculpts using Hair Card and Alpha Planes Physically-based Rendering (PBR) experience for game sculpting required Previous... 

RFW Construction Group

CAD/BIM Technician Job at RFW Construction Group

 .... Experience with AutoCAD and REVIT. Experience with AutoDesk Civil 3D is preferred. Experience with Microsoft Word and Excel. Experience or willingness to learn how to use rendering software as required. Working knowledge of general construction practices... 

Central Peninsula Hospital

Security Officer Job at Central Peninsula Hospital

 ...POSITION SUMMARY: The Security Officer participates in all technical duties relative to security to ensure that a safe and secure environment is maintained.REQUIREMENTS:High school diploma or GED.Alaska Driver's LicenseNon-Violent Crisis Intervention Training within... 

Younger Auto Group

Service Lane Parking Lot Attendant Job at Younger Auto Group

 ...Job Description Job Description The full-time Lot Attendant will clean, and arrange vehicles on the lot that have been sold or repaired. Job Responsibilities Check-in new vehicles Fuel and help new car sales facilitate deliveries Pickup inventory from other...