Job Description

Job Description

Job Description

Dent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits:

• Work-Life Balance (no overnight shifts)
• Medical, Dental & Vision Plans
• Life Insurance
• 401(k) Retirement Plan
• Critical Illness, Accident, & Legal Plans
• Wellness Program
• Learning & Development Opportunities
• Paid Time Off
• Paid Holidays
• Free Onsite Parking at All Locations

Working Schedule: Full-time, Monday - Friday, 8:30 am to 5:00 pm

Location: Amherst

Position Summary: Under direct supervision, is responsible for initiating and coordinating all functions related to submitting and collecting on medical claims. This includes charge entry, payment posting, claims appeals, cash management and collections.

Responsibilities of Position:

• Answer all phone calls in an effort to assist patients with billing questions
• Sort mail appropriately
• Demonstrates the ability to accept responsibility for appropriate conduct within the office setting and with other department associates by interacting calmly, respectfully and in a friendly manner with other representatives of services at Dent.
• Maintains strict confidentiality of patient information.
• Completes clerical duties in a time efficient manner as set forth by the Team Leader. Reports errors or problems so that appropriate action may be taken for patient care.
• Performs other duties as assigned or requested
• In addition, all staff will be responsible for one or more of the following:
• Prepares all payments for posting
• Enters all deposits and checks into appropriate spreadsheet.
• A/R Follow-up:
• Works denials from all insurances for assigned physicians.
• Works accounts receivable for unpaid claims for assigned physicians.
• Follows up on insurance inquiries to ensure payment is received.
• Works Workers Comp and No Fault denials.
• Works accounts receivable for unpaid Comp and No Fault claims.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Skills & Experience Necessary:

• Strong general office skills, including typing skills
• Strong planning, problem solving and organizational skills
• Working knowledge of Microsoft windows programs including Excel and Word
• Working knowledge of general office equipment including multi-line phone, computer, copier, calculator, and fax machines
• Effective communication and interpersonal skills
• Medical Terminology

Required Education

• High school diploma and 2-4 years of related experience

Preferred Education:

• · Associates Degree in Medical Billing and Reimbursement with a minimum of 1 years of Medical Billing experience
• Previous experience in medical practice setting
• Experience with ICD-10 and CPT coding
• Knowledgeable in collection process

Working Conditions:

• Normal working environment, typical of most office settings
• Minimal physical effort, requires some lifting of files, usually not in excess of 15 pounds.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Compensation:

• Most candidates will start within the first quartile of the pay range
• Rates are commensurate with experience

EEO Statement

Dent Neurologic Institute offers an inclusive work environment built on kindness and respect for all. Dent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws as the basis for an employment decision. All qualified individuals are encouraged to apply and will receive consideration.

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