Job Description

Appraisal Coordinator

The Appraisal Coordinator is primarily responsible for the execution and monitoring of the Bank's commercial real estate appraisal procedures and acting as the primary resource to the commercial lending function in matters pertaining to commercial real estate appraisals. Commercial real estate for this purpose defined as both typical commercial properties as well as single family residential originated through the commercial lending channel.

Duties & Responsibilities

Complete the appraisal bid process by contacting appraisal firms for time and fee quotes and follow up with an engagement of the selected firm. Track the progress of the appraisal through delivery to the bank until a quality product has been delivered. Function as the primary contact for questions or issues.

Track the receipt and delivery of appraisals through a pipeline report and third-party appraisal coordinators.

Maintain a commercial appraisal log and a data base of appraisals separate from the loan file.

Proactively identify challenges within appraisal orders and take actions to remediate by reviewing file data to ensure appraisals are ordered correctly.

Review third party real estate evaluations.

Work closely with the appraisers and reviewers to ensure timely delivery to the Bank.

Makes recommendations for approved appraisers and keeps approved appraiser list to include appraisers' credentials and qualifications.

Function as a point of contact for the appraiser and reviewer.

Function as a conduit between the appraiser or appraisal coordination firm and the lender to mediate any issues arising during the assignment.

Attend bank sponsored training to enhance and develop knowledge.

Develop and maintain knowledge of Regulatory Guidelines pertaining to appraisals. Keep management abreast of any changes made to the guidelines that require updates to Bank policy.

Submit appraisal and environmental report invoices to the accounting department on a timely basis and reconcile paid and unpaid invoices.

Order and review third party environmental reports.

Provide support as needed to the Credit Administration Department.

Minimum Qualifications

Work Experience

• 3 years' experience in the commercial real estate appraisal industry or comparable bank work experience.
• Strong organizational skills, attention to detail, ability to work under time constraints and good people skills.
• Good judgment and independent decision making required for moderately complex issues.
• Ability to work under minimal supervision.

Education/Skills/Experience

• Bachelor's Degree
• Strong verbal and written communication skills
• Strong interpersonal skills and problem-solving skills
• Excellent customer service skills
• Demonstrated exceptional attention to detail
• Demonstrated ability to handle and prioritize multiple tasks

Equipment/Machines

• Personal computer with proficiency using Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint)
• Proficiency in Adobe Acrobat and various internet browsers
• Must be able to use personal computer (PC), Keyboard, telephone, copier, scanner and facsimile machine

Physical Requirements

• Must be able to speak and hear to communicate with customers.
• Must be able to reach, bend and lift files of at least 10 to 15 pounds for storage.
• Must be able to sit for extended periods of time in front of a computer.
• Must be able to see laptop/computer screen to read and type on the keyboard.
• Must be able to be mobile in an office environment.

This job description does not imply an employment contract, nor is it intended to include every duty and responsibility that employee is responsible. Duties and tasks may be assigned by management team based on department and business needs.

Jefferson Bank is an EEO employer and an Affirmative Action Employer, M/F/Disability/Protected Veteran Status.

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